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Frequently Asked Questions
Do I need a referral to book an appointment?
No referral is required for most services. However, some specialized care or referrals may require documentation from a primary care provider.
What conditions can be assessed through telehealth?
Telehealth assessments are suitable for general medical concerns, mental health evaluations, medication reviews, follow-ups, and minor acute conditions.
Is my medical information kept confidential?
Yes. All patient information is protected and handled in accordance with healthcare privacy laws and professional standards.
What should I bring to an in-person visit?
Please bring valid identification, your health card (if applicable), a list of medications, and any relevant medical documents.
Do you offer mental health support?
Yes. We provide mental health evaluations, counseling referrals, and ongoing care support both in-person and virtually.